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Remote rescue for family login problems

“What’s my password?”Your parents stay signed in.

Phone illustration: an incoming call from Mom, a message asking “What’s my Gmail password?”, and a Help Your Nana status card reading “Access restored — no password shared”.

How Help Your Nana works

A simple setup for families dealing with login problems.

Step 1

Connect your parent’s accounts

You do the setup — connect Mom’s phone and accounts once. Nothing for her to configure or remember.

S
Sara
Mom
Connected
+16
Sara's accounts
19 connected
Step 2

Save logins once

Keep important passwords and sign-ins available, so your parent doesn’t have to remember them later.

N
Netflix
Saved in Help Your Nana
f
Facebook
Login ready
Step 3

Tap the app to get help

When something stops working, your parent taps one button and you can step in to help.

Nana
A
Calling Anna…Helper is joining now

Get early access

Tell us what login support looks like in your family.

Optional — help us build the right product
How often does a parent or grandparent ask you for help with passwords, logins, updates, or something not working on their phone?
What usually goes wrong?

Select all that apply.

Questions families ask